Privacy Policy

Last updated: March 2026

01Introduction

usePromptly, operated by Opentecc Ltd ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using usePromptly, you agree to the collection and use of information in accordance with this policy.

02Information We Collect

2.1 Personal Information

We may collect personal information you provide directly, including:

  • Name and email address when you create an account or join the waitlist
  • Payment information when you subscribe to our services
  • Content you create or upload using our platform
  • Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Features used and interactions with our AI tools

03How We Use Your Information

We use the information we collect to:

  • Provide and maintain our platform and services
  • Process payments and manage subscriptions
  • Improve our AI capabilities and platform features
  • Send you important updates and notifications
  • Provide customer support and respond to inquiries
  • Analyse usage patterns to enhance user experience
  • Comply with legal obligations

04Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

05Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

06Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

07Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

08Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

09International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11Contact Us

If you have any questions about this Privacy Policy, please contact us:

CompanyOpentecc Ltd
Address71-75 Shelton Street, Covent Garden, London, WC2H 9JQ